Frequently Asked Quections

All of our Pressure Bearable type units (Flat Plate Pressure, Flate Plate Ceramic, Vacuum Tube Pressure) are tested upto a pressure of 10 bars at our Quality Control phase. We recommend these units to be used with any plumbing system upto 6 bars of pressure

The ideal situation is to go for a unit that is on the higher side of your usage pattern.

This means that if you have usage of 3 or 4 persons per day, it is best to consider the higher number 4 and look at the product recommended for that range (“150l system”), rather than the lower range (“100l system”). This is because the energy from the Sun must be captured/ stored which is a slow process, and it is vital that there is enough excess storage for gloomy days and maximum usage.

However, our Client Relations Officer will assist you in more detail considering roof direction, angle, shade, sun’s path, pipe-lines, usage points, etc. He will make a FREE visit to your site to better recommend the best option.

The procedure to follow in selecting and purchasing a SUNBIRD unit begins with calling us using our hotline or directly calling or visiting our island-wide network of showrooms. We will assign a Client Relations Officer who will give you a personalized service throughout the process, and assist you in any manner professionally. At any time you will have recourse to 2 contact points which are the Client Relations Officer and the Showroom Manager, who will have all your details and give the best recommendation in selecting and installing the unit.

Solar water heaters offer long-term benefits that go beyond simple economics. In addition to having free hot water after the system has paid for itself in reduced utility bills, you and your family will be cushioned from future fuel shortages and price increases. You will also be doing your part to reduce this country’s dependence on foreign oil. Adding a solar water heater to an existing home raises the resale value of the home by the entire cost of the system.

Solar water heaters do not pollute. By investing in one, you will be avoiding carbon dioxide, nitrogen oxides, sulfur dioxide, and the other air pollution and wastes created when your utility generates power or you burn fuel to heat your household water. When a solar water heater replaces an electric water heater, the electricity displaced over 20 years represents more than 50 tons of avoided carbon dioxide emissions alone. Carbon dioxide traps heat in the upper atmosphere, thus contributing to the “greenhouse effect.”

When investing in a solar energy system, it is cost-effective to invest in making your home more energy-efficient. Taking steps to use less hot water and to lower the temperature of the hot water you use reduces the strain on your solar water heater.

Good first steps are installing low-flow showerheads or flow restrictors in showerheads and faucets, and insulating any hot water pipes that pass through exposed areas. You’ll also want to make sure your site has enough available sunshine to meet your needs efficiently and economically. This means trimming or removing/relocating trees/objects in the vicinity of the solar unit.

There are many small home-based producers of solar hotwater systems these days. Take the same care in choosing a solar water heater that you would in the purchase of any major appliance.

Your best protection is to consider only certified and labeled systems, and the company background to look after your investment and their past record. Client testimonials are invaluable in this regard. Find out if the manufacturer offers a warranty, and, if so, what the warranty covers and for how long. If the dealer you are buying the equipment from goes out of business, can you get support and parts from the manufacturer?

Water quality testing can be provided at a nominal charge. Sample must be taken from the site and relevant outlet into a clean water bottle which has been rinsed out with the same water prior to filling and then well sealed. (Sample must be forwarded to JFA office within 8 hrs of the collection)

BAD WATER QUALITY / NON-POTABLE WATER

Water quality in excess of above maximum permissible range/s is considered as Non-Potable Water and is liable to impact the performance and lifetime of the tank/panels and accessories such as heat element/safety valves etc.

Also, please note that dirt/mud and other liquids/chemicals being used or added to the water supply are also considered under this situation. For areas with high mineral content in the water supply, our ceramic-coated or plastic tanks – SUNBIRD CCP (Ceramkoat) / PTN (Polytherm) systems are available with a special warranty.